Certificate in Behavioural Management and Emotional Intelligence 6-8 August 2025 at Radisson Blu Gautrain Hotel Sandton

This comprehensive Certificate in Behavioural Management and Emotional Intelligence is designed to enhance your leadership potential by equipping you with critical skills in emotional intelligence and behavioural management. The Emotional Intelligence Course component focuses on mastering your emotional responses and effectively empathizing with others, enabling you to navigate complex social dynamics with ease. Meanwhile, the Behavioural Management Training Course helps you refine your ability to influence and motivate teams, promoting a more cohesive and productive work environment.

By enrolling in this course, you will learn how to transform challenges into opportunities for growth, enhance your decision-making capabilities, and foster a positive workplace culture. Each module has been carefully crafted to ensure a balance between theoretical understanding and practical application, providing you with actionable strategies for immediate implementation. Our experienced instructors will guide you through engaging sessions, interactive discussions, and real-world case studies, ensuring a rich and rewarding learning journey.

This Certificate in Behavioural Management and Emotional Intelligence training course will feature:

• Insights into emotional intelligence
• Importance of behavioural management
• Handling conflicts
• Key leadership skills for workplace success
• Managing pressure in the workplace

By the end of This Certificate in Behavioural Management and Emotional Intelligence training course, participants will be able to:

• Identify techniques for dealing with difficult people
• Demonstrate the ability to understand human behaviour relating to work and applies psychological principles to organizations and individuals in their places of work
• Understand the importance of using Emotional Intelligence while dealing with managers/employees
• Communicate company decisions and policies effectively despite personal opinions and thoughts
• Identify effective methods for dealing with difficult behaviours demonstrated by employees

This Certificate in Behavioural Management and Emotional Intelligence training course is suitable to any individual keen on learning how to be emotionally smart in order to develop strong relationships and teams and will greatly benefit:

• Individuals in leadership roles
• Individuals being groomed for leadership
• Individuals working together in teams
• Any person actively involved in interacting with others
• Any person interested to learn more about behavioural patterns

This Behavioural Management training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes case studies, interactive activities, exercises and instructional videos.